Staff – Saginaw Medical Service

Phil is a Certified Repair Technician, specializing in high tech power wheelchairs. His many trips to manufacturers for hands on training provides him the ability and confidence required to work on such complicated machines. Saginaw Medical takes great pride in the fact that all repair work is done on site. Phil is usually in his area, at ext. 135, unless he has been called upon to go rescue someone who’s chair has failed, and they are unable to come for service.

Aaron has been with Saginaw Medical for 14 years. His long history in DME (Durable Medical Equipment) made him the perfect choice to head up our state of the art service department. In addition to his duties as Service Manager, he still spends time on the road, showing new equipment, delivering and setting up equipment, as well as taking new orders. He is a busy man, but can always be reached at 989 793-6000, ext. 122.

Al works in the shipping/receiving department of our back dock. He also does double duty as our long distance driver, delivering to our accounts in the down state area. Al joined Saginaw Medical in 2007, and will be found either packing boxes, delivering those boxes, or driving to deliver those boxes, and smiling all the while. He can be reached at 989-793-4444 ext. 134.

Jenny came to Saginaw Medical as a Medical Billing Specialist in June of 2006. However, when an "Accounts Payable" position became available, her experience with figures and a lot of dollar signs, allowed her to transition into that new slot seamlessly. Since 2009 Jenny has been responsible for paying ALL of the company bills and we think she does a great job. We also think she thoroughly enjoys spending a lot of the boss' money! Jenny is in her office daily and can be reached at: 989 793-6000 ext. 149

Jerry is a long term employee at Saginaw Medical, having now been with the company for an impressive 31 years. Jerry's value has been that he has always been willing to cross train in different areas. He still does custom rehab seating for wheelchairs, and has extended his talents to the installation of grab bars and other safety features within the home. Jerry's main focus of late is driving, and working in the warehouse, packing orders in preparation for delivery. Jerry is always available at ext. 158.

Ken is a purchasing agent for Saginaw Medical and has been a primary staff member since May of 1983. With an impressive 36 year history with the company, he knows product and is very good at his job. Most recently he has taken on an additional roll of dealing with rental vans, sales and service. While our Sister Company, Access Mobility Center is based in Midland, Ken takes care of some of the local delivery and returns, for the convenience of our clients. Ken is available to take your call at extension 136.

Lee is in his 17th year as a Certified Repair Technician, in our Service Department. His training allows him to assemble, repair and service Durable Medical Equipment, from the most sophisticated power chair to the simplest walker. Periodic training classes keep him up-to date with the ever changing equipment world. Lee’s extension in the service area is 151.

Phil has been making back dock delivery and pick-ups for Saginaw Medical for the past 18 years, and when the position of Dock Manager became available in April of 2019, he was the perfect fit. Often being early man in and late man out, packing for next day deliveries, he was already very familiar with the inner workings of the warehouse and is an old hand at unloading semi trucks and stowing boxes. Phil is also very generous with his time, and no matter how busy, will help a fellow worker if called upon.

Rogers is both ATP certified and CRTS certified. (ATP) is a certified “service provider who analyzes the needs of consumers with disabilities, assists in the selection of appropriate assistive technology for the consumer’s needs, and provides training in the use of the selected devices.” (CRTS) Certified Complex Rehabilitation Technology Specialist Roger can be reached at 989-793-6000 ext. 141

Sheryl has an exceptional work record at Saginaw Medical, having started with the company in August of 1975. While she has worn a number of hats during that time, her current duties as Manager keep her on a tight time budget with little time to spare. She is responsible not only for the satisfaction of a huge number of clients, but the happiness and satisfaction of her staff on a daily basis, as well as taking care of all other aspects of the business. Sheryl answers at extension 142.

Stan is a long term Purchasing Agent for Saginaw Medical, having come to our company in July of 1986. His previous experience with DME and medical supplies allowed him to transition seamlessly into his current position. The advent of computers has given Stan the ability to research any product with great ease and speed, but he has never given up his collection of giant catalogs, that circle his office, side to side. He will find what you need or want. Call Stan at ext. 130.

Wayne has been Owner/President of the company since 1964. Unlike some Owner/President/Bosses, who enjoy being boss because they don’t have to be at work every day, Wayne is at work every day. His door is always open, and he is available to his staff and customers alike. Not only is he at his desk every day, handling day to day operations, on any given day you may find him in the showroom, explaining or showing equipment to prospective clients. A visit or call is always welcome.

Shauna has been our chief cook and custodian for the past three years. While her real job is to keep our office building Spick & Span, which she does beautifully, she is a superb cook and never fails to bring in a goody or two for office enjoyment. These days Shauna enjoys the chaos of a large office setting, in full swing, to the screams of the Oral Surgeon's office from which she retired.

Tawna is the newest member of our homecare billing team, having joined our staff in October of 2016. Tawna was previously employed in a law office as a file clerk, which gave her great detail and accuracy skills. Her duties at Saginaw Medical include all Pace billing, and all Auto Insurance claims. She is also responsible for applying payments, doing account adjustments, and also handles a portion of the banking deposits. Tawna has excellent computer skills and is a welcome addition to our billing department.

Sethany joined the billing department , 10-15-15. She is responsible for billing Medicare claims, Blue Cross, and multiple other private insurance providers. Her job has broadened considerably, to include working closely with Region VII, A&D, Pace, and several other organizations who provide for a large number of clients, many of whom require several different services, ranging from supplemental food supplies to durable medical equipment. She has excellent computer skills, important in this day of electronic billing. Her background in teaching makes her detail driven and it is important to her to get things right the first time. Sethany is at her desk daily and can be reached at 989 793-6000, ext. 123.